Refund Policy

60-Day Return Guarantee

Your satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return within 60 days of receiving your order.

We are committed to making the return process simple, transparent, and customer-focused.

Eligibility for Returns

To qualify for a refund:

  • Items must be returned within 60 days of delivery

  • Products should be in their original condition

  • Items must be returned with original packaging when possible

We reserve the right to decline returns that do not meet these conditions.

Free Returns

We proudly offer free returns on all eligible orders. There are no restocking fees and no hidden return charges.

Once your return request is approved, our support team will provide detailed instructions to complete the process smoothly.

Refund Processing Time

After we receive and inspect your returned item, your refund will be processed within 5–10 business days.

Refunds are issued to the original payment method used at checkout. Depending on your financial institution, it may take additional time for the funds to appear on your statement.

All transactions on our store are processed in USD.

Non-Refundable Situations

Refunds may not be issued in the following cases:

  • Returns requested after the 60-day window

  • Items that show significant signs of use or damage not caused by shipping

  • Products returned without prior approval

If your return does not meet eligibility requirements, our support team will notify you.

Damaged or Incorrect Items

If your order arrives damaged or you receive an incorrect item, please contact us as soon as possible. We will review the issue promptly and provide a resolution, including replacement or refund when applicable.

How to Start a Return

To initiate a return or request a refund, please contact our support team at:

press@1stphormsale.com

Include your order number and a brief description of the issue so we can assist you efficiently.

We appreciate your trust in 1st Phorm Sale and remain committed to delivering performance-driven products backed by reliable service and customer confidence.